Privacy Policy

At BeBottles, accessible from https://bebottles.shop, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by BeBottles and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at support@bebottles.shop.

1. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Identification Information: Name, email address, shipping address, billing address, phone number, and payment details (processed securely through our payment gateways). This is collected when you make a purchase, create an account, or subscribe to our newsletter.
Device and Usage Data: IP address, browser type, operating system, referring URLs, device information, and pages visited on our site. This is collected automatically through cookies and log files as you navigate the store.

2. How We Use Your Information

We use the information we collect in various ways, including to:

Process, fulfill, and ship your orders.
Send you order confirmations, tracking details, and customer support updates.
Understand and analyze how you use our website to improve our user experience.
Develop new products, services, features, and functionality.
Communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes (only if you have opted in).
Prevent fraudulent transactions and monitor against theft or security threats.

3. Log Files

BeBottles follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

4. Cookies and Web Beacons

Like any other e-commerce website, BeBottles uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

5. Third-Party Service Providers (Sharing Information)

We do not sell, rent, or trade your personal information to third parties. However, we do share your data with trusted third-party service providers to help us run our store:

Shopify: Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application.
Payment Gateways: All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.
Shipping Carriers: We share your name, shipping address, and phone number with our shipping carriers to deliver your products.

6. Children's Privacy (COPPA Compliance)

Another part of our priority is adding protection for children while using the internet. While BeBottles designs and sells premium water bottles for kids, our website is intended for purchase by adults and parents.

We do not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will do our best efforts to promptly remove such information from our records.

7. CCPA (California Consumer Privacy Act) Rights

Under the CCPA, among other rights, California consumers have the right to:

Request that a business disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

8. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page.